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IT Management Services
The focus on Information Technology in businesses today is to have the ability to effectively drive business efforts in two ways:
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One that enables IT to react and implement business initiatives faster, cheaper, better
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One that provides IT with the framework to be more proactive, innovative and forward thinking to bring new technology-focused solutions that strategically align with overall business goals.
As a result of our industry knowledge and experience with IT, Performance Redefined has developed an IT Management Framework that helps clients successfully address improvements at different intervention levels.
Our IT Management Services include management consulting, process facilitation and intervention programs, which include our proprietary EVOLVSM methodology to identify and resolve business challenges and measure results. Our consulting Services are delivered on either a contractual arrangement or per diem.
We design our solutions to complement and enhance what you previously had in place and build on what you’ve already established. Our team has had extensive experience consulting with companies in a wide range of industries including high tech, financial services, construction, professional services, pharmaceutical and non-profit.
Our consulting services help clients apply essential best practices and the proven methods, tools and techniques in the following areas:
| Strategic Planning |
We offer a 2-day strategic planning facilitation session starting with the leadership team with follow-up facilitation sessions to align the organization. With our strategic planning workshop we provide you with the structure and the tools to evaluate your current situation, clarify your vision and strategy identify opportunities, prioritize projects, and develop an executable plan. |
| Project Management |
We can help you properly kick off new projects or rescue one at risk. Using self-assessments we help guide project teams to identify what they're doing right, what areas have gaps, and how to remedy them. For new projects we direct teams through the proper steps for planning and launching their project with reference guides that will help them manage successful projects on an ongoing basis.
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| IT Effectiveness / Portfolio Management |
Our team of experts will review your organization’s capabilities and map them to readiness for portfolio management. We will provide you with recommendations and options based on your organization's maturity level of project management, your culture and your goals. This will include a roadmap that bridges from your current state to your future desired state including the adoption of IT Portfolio Management tools. |
| Project / Program Office |
Our consultants will work with you to determine the best PMO implementation for your organization to manage projects across the organization to optimize project delivery including:
- a standardized process that ensures strategic alignment of projects with prioritization and approval criteria
- training, coaching and mentoring on best-practices with a well-defined project management methodology for everyone to use
- a facilitation process to review projects with project teams
- standard planning, tracking and reporting tools
- a continuous improvement process that leverages learning
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| Process Improvement |
Our process consultants help you assess processes that either need additional performance or need to be reingineered because of major changes that have transformed with the business. Performance Redefined provides a structured collaborative approach to work with your process owners and process team members to analyze and re-design your core business processes to meet your goals. Your exisitng processes are modeled then re-designed in light of clearly stated objectives and defined performance measures. Concrete deliverables are produced, refined and validated at each step in an accelerated, consensus-based, action-oriented process improvement project.
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| Performance Management |
Our Performance Management consulting services provide our clients the ability to utilize a structured process with the tools that make it possible to drive performance. Our model utilizes a scorecard management approach that measures performance at all the needed levels to successfully define and implement your organization's strategic objectives with a process to manage and learn from results reviewed on quarterly basis. |
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