 IT Management Services
The focus on Information Technology in businesses today is to have the ability to effectively drive business efforts in two ways:
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One that enables IT to react and implement business initiatives faster, cheaper, better
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One that provides IT with the framework to be more proactive, innovative and forward thinking to bring new technology-focused solutions that strategically align with overall business goals.
As a result of our industry knowledge and experience with IT, Performance Redefined has developed an IT Management Framework that helps clients successfully address improvements at different intervention levels.
Our IT Management Services include management consulting, process facilitation and intervention programs, which include our proprietary EVOLVSM methodology to identify and resolve business challenges and measure results. Our consulting Services are delivered on either a contractual arrangement or per diem.
We design our solutions to complement and enhance what you previously had in place and build on what you’ve already established. Our team has had extensive experience consulting with companies in a wide range of industries including high tech, financial services, construction, professional services, pharmaceutical and non-profit.
Our consulting services help clients apply essential best practices and the proven methods, tools and techniques in the following areas:
IT Planning
We offer a strategic planning facilitation session starting with the leadership team to help you clarify your strategic direction while ensuring your IT organization aligns to company goals. With our IT planning workshop we provide you with an approach and the tools to evaluate your current situation, clarify your vision and strategy identify opportunities, prioritize projects, and develop an executable plan. Follow-up facilitation sessions are also available.
Project Management
We bring a broad and deep background in Project Management and a proven track record bringing in projects on time, within or under budget, exceeding the quality standards expected and an effective communication approach that keeps stakeholders satisfied throughout the process.
Our project management services include helping you properly kick off new projects, rescue ones at risk or manage a project from end to end. We provide project managers to support you or run projects for you and work to transition and transfer knowledge to your internal staff.
As part of our project planning efforts, we ensure we have in place a practical plan with buy-in from the project team members with clearly defined deliverables, due dates, dependencies, constraints and risks. We identify and agree on the templates required for each of the deliverables, the approach for how to complete the deliverable and the acceptance criteria.
To help you rescue projects at risk, we initially facilitate and guide project teams to identify the risk areas, gaps and recommendations or solutions to remedy them.
Our project management approach follows best-practices and a formalized approach to status reporting, issue management, change control management and risk management. We agree from the beginning on a communication plan and execute accordingly with the identified stakeholders so everyone on the project is always informed on the status, schedule and expectations.
Program Management
Our consultants will work with you to determine the best PMO implementation for your organization and group of projects to optimize project delivery. Below are some of the ways we can help you in program management efforts:
- set up and establish a program / project office with criteria for prioritizing and selecting projects under the program
- provide a well-defined project management methodology for everyone to use with templates for every deliverable within the project life cycle
- identify standard planning, tracking and reporting tools
- provide project teams with training, coaching or mentoring on best-practices
- utilize a facilitation process to review projects with project teams
- incorporate a continuous improvement process that leverages learning
- Fill the role of a PMO Manager or support your PMO Manager
IT Effectiveness / Portfolio Management
Our team of experts will review your organization’s capabilities and map them to readiness for portfolio management. We will provide you with recommendations and options based on your organization's maturity level of project management, your culture and your goals. This will include a roadmap that bridges from your current state to your future desired state including the adoption of IT Portfolio Management tools.
Performance Management
Our Performance Management consulting services provide our clients the ability to utilize a structured process to measure performance. Our model utilizes a scorecard management approach that measures performance at all the needed levels to successfully define and implement your organization's strategic objectives.
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